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Support for Donely

If something is not working as expected or you have a question, please contact us by email. We usually reply within 48 hours.

48h

Response time

On business days, we typically respond within one to two days.

Tip

Please include

Your iOS version, app version, and a short description help us solve issues faster.

Frequently asked questions

Where is my data stored?

All data remains stored locally on your device.

How can I report a bug?

Send us an email with a short bug description and the steps needed to reproduce it.

How can I send feedback or feature requests?

We would love to hear from you by email. Your feedback helps us make Donely even better.